We are a manufacturing business in Brisbane. Our software was letting us down as we were using separate accounting and job management programs which did not talk to each other. Working with two separate systems meant having to rekey a lot of our invoicing data. We were unable to keep accurate stock records, requiring regular stocktakes and it was a challenge to look up customer information across the two systems. We had concerns that making changes would create problems if we lost some of the functionality we relied on. Jeremy was the support provider for our accounting software and always took an interest in what we were doing and how we might improve the way we operate. When our job management system was causing us more problems, he suggested that there might be a way to replace it with a more integrated solution. A key feature that we had been using was the ability to scan jobs around the factory. Jeremy went through our requirements with us carefully and was able to arrange an add-on to the accounting software and a small piece of system customisation that enabled staff to scan time spent on jobs and capture parts used. Since implementing an integrated solution our systems run smoothly and so does our business. We are a low margin manufacturer and need to maintain turnover and do what we can to streamline our operations. With our integrated systems we have been able to save several hours a day entering job and invoicing data. Time spent on keeping our stock records has reduced. We have also speeded up the order entry process, at the same time ensuring our pricing is accurate and we are able to track our jobs more easily enabling us to provide our customers with a better level of service. The new systems have made life easier for all our staff. With streamlined systems and reduced costs we have reversed a decline during a period when other organizations in our industry went broke and achieved turnover growth of 8% and increased our profitability.

Desco Workplace Supplies was using Attache software (not supported through Jeremy and Accounting 123) and found it unreliable & required a lot of bug fixes regularly. We experienced significant downtime resulting in significant lost productivity annually. Attache software was expensive to licence and maintain due to poor execution of the software’s coding. Desco came across SAP, one of the biggest software companies in the world, and were referred on to Jeremy. I was concerned with the large job at hand to transfer 15 years of data from one software package to another. We chose to work with Jeremy & the team at Key Business Solutions due to their ability to not only supply a software package but supply the additional resources required to undertake a transition from 15 years of data collection and migrate to a new software package. Using Jeremy and the Team’s extensive network, Key Business Solutions was also able to offer a solution to integrate SAP into a Punch out B2B system. SAP has supplied Desco with software stability and streamlined our operating systems to give us an increase in turnover by 21%.

We are distributors for architectural and industrial hardware and stock a large number of different items. Purchasing was becoming a time consuming process due to market trends and seasonality which were not addressed by using the max-min fields in our software. We were having to adjust the maximums every second month. Each purchasing cycle would take two weeks and require a lot of my time to ensure we ordered the right stock. We thought about different options to streamline the process.  I was worried that with software, the upfront costs can be difficult to handle if you don’t know what the true results will be. My concern was that finding the right reports and processes to streamline our purchasing would be an expensive exercise and might not provide the ability to automate a large part of the process. When Jeremy went through the options with me, he asked a lot of questions until he really understood what we needed to achieve. He then created the solution and showed us how to use it. Our outlay has paid for itself many times over. The two week purchasing process has been reduced to 3 days a 70% reduction in time spent and much less laborious. We have more control over our purchasing, it has reduced the amount stock we need to write-off and helped ensure we have the right products in stock when our customers ask for them, minimising lost sales. Jeremy is easy to talk to and has helped us automate other areas in the business. He always gets it right which has resulted in significant savings from modest outlays. The removal of numerous repetitive and laborious tasks allows me to spend more time on the business rather than in it.